At Prime Care Health Services, Inc., we are dedicated to delivering exceptional home health care services with a focus on your comfort and independence. Our mission is to provide compassionate, personalized care in the familiar surroundings of your home, ensuring that you or your loved ones maintain a high quality of life. We are committed to excellence in every aspect of our care, prioritizing your well-being and satisfaction.
Our Mission Statement
To provide quality, accessible, affordable, and culturally sensitive healthcare, one person at a time.
Our mission here at Prime Care Health Services, Inc., is to provide our clients with high-quality care at an affordable rate. It is our duty and responsibility to ensure that each patient has a safe, supportive environment so they can focus on rehabilitation and getting back into their daily routine. Our goal is to deliver quality, accessible, affordable, and culturally sensitive health care, one person at a time.
Our Vision Statement
Our vision here at Prime Care Health Services, Inc. is to transform home health care by setting the standard for compassionate, high-quality, and innovative care. We aspire to be the trusted partner in every client’s journey to better health, fostering a supportive environment where individuals can thrive and achieve their highest potential. Our commitment to excellence, respect, and personalized care drives us to enhance our services and continuously positively impact our communities.
Our Service Commitment
At Prime Care Health Services, Inc. (PCHS, Inc.), we are dedicated to delivering high-quality home care services in an ethical, compassionate, professional, and environmentally friendly manner. We strive to ensure your complete satisfaction with our services. If you have any concerns or are not satisfied with our care, please reach out to our Complaint Resolution Department at 310-418-5391. Should you remain unsatisfied with the resolution provided, you can also contact the Department of Public Health Services Hotline at:
- CDPH Hotline: 1-800-228-1019
- CHAP Hotline: 1-800-656-9656
Service Area
Our services are available throughout Los Angeles and Orange County, within a 50-mile radius from our office locations and those of our service staff, including RN, LVN, CHHA, PT, OT, ST, physicians, and other healthcare providers. We also offer caregiving services as authorized by patient insurance or financial responsibility.
Office Hours of Operation
Our office is open from 9:00 AM to 5:30 PM, Monday through Friday. For assistance outside of these hours, a Registered Nurse is available on-call from 5:30 PM to 10:00 PM to address any questions related to your healthcare needs. For true medical emergencies, please call 911.
Discriminatory Policy
In alignment with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the regulations set forth by the U.S. Department of Health and Human Services, PCHS, Inc. is committed to a non-discriminatory policy in the provision of our services and employment. We ensure that services are provided without regard to race, sexual orientation, color, national origin, age, marital status, or status in regard to public assistance.
Discover Exceptional Care Today!
Contact us to learn how our dedicated team can support your health and well-being.